FAQs

Answers to Your Questions

O Comedouro pode ficar na chuva?

Sim! O Comedouro foi planejado para ficar em ambientes externos, por isso é impermeável e confeccionado com materiais de qualidade e resistentes a água e a ferrugem. 

Qual o prazo de entrega do pedido?

O prazo de entrega médio é de 8 dias úteis! Esse prazo pode variar de acordo com a modalidade de frete escolhida na hora de finalizar a compra e de acordo com o estado de destino.

Como acompanhar meu pedido?

Você vai receber a Nota Fiscal, o Código de Rastreio e as demais atualizações do seu pedido via e-mail em até 3 dias úteis!

Products FAQs

Puff Beauty Haven stands out for its curated selection of skincare and makeup products that prioritize quality, efficacy, and a touch of elegance. Each product is handpicked to create a beauty haven for our customers.

Explore our detailed product descriptions, which include information on skin types each product is suitable for. Additionally, our skincare specialists are available to provide personalized recommendations.

At this time, we don't provide samples, but we offer a Puff Essentials Discovery Kit, perfect for those wanting to explore a selection of our curated products.

Certainly! Contact our beauty consultants for personalized assistance in choosing makeup shades that complement your skin tone and preferences.

Yes, all of our products are cruelty-free. We do not test on animals, and we ensure that our suppliers adhere to the same ethical standards.

Shippping & Returns FAQs

We accept various payment methods, including credit/debit cards (Visa, Mastercard, American Express), PayPal, and in some locations, cash on delivery.

Yes, we offer international shipping to many countries. Shipping costs and delivery times may vary depending on your location. Please refer to our shipping policy or contact our customer service team for more information.

Once your order has been shipped, you will receive a tracking number via email or SMS, depending on the contact information provided at checkout. You can use this tracking number to monitor the status of your delivery.

Can't find your questions?

If you do not find the answer to your question in our FAQ, you can send us a message by filling out the form below.